Location: Q. Where is the home located?
A. It is 1 mile south of I4 Junction 55
on the 27
Directions and Access Q. How do we
find the home and how do we get in?
A. Directions will be included in the confirmation pack sent to you
2 weeks prior to your departure together with instructions on gaining
entry.
Eating out: Q. Where can we eat out?
A. There is a proliferation of restaurants
to suit every possible taste including a number on the 27 within minutes
of the home. Favourites of ours include; Fish Bones ("Aged steak and Fresh
fish") on the corner of Sandlake and International Drive, Junction 74 I4,
PF Changs Chinese Brassiere and the Cheesecake Factory, both at the Mellania
Mall, Junction 78 I4. For a good quality buffet go to Sweet Tomatoes at
the junction of S Kirkman Road and International Drive.
Welcome pack: Q. What items will
be in the house when we arrive?
A. To get you started, the home will be
stocked with essential items such as soap, toilet rolls, trash can liners
and dishwasher soap.
Smoking: Q. Can we smoke in the house?
A. We ask our guests not to smoke indoors
but they are welcome to do so outside in the pool area.
Check in/out times
Q. What time can we check in and
what time do we need to leave?
A. Check in time is 4.00pm and we ask you to vacate the home by 10.00am,
this is to allow our staff to carry out a full clean before the next
guests arrive
Security desposits?
A. Guests are required to provide a security
deposit of $250.00 on check-in so that the owner may be reimbursed for any
property damage caused during rentals. Any damage which occurs during your
occupancy should be reported to the local management company. Damage discovered
after your departure and not reported will be subject to a $100 surcharge
in addition to the cost of the repair. A form will be in the confirmation
pack sent to you two weeks prior to arrival, and will be collected from
you by our management company on your arrival
Supermarkets Q. Where is the nearest
supermarket?
A. There is a Publix on the left hand side
about 5 minutes south on the 27 and a WalMart Superstore 5 minutes further
south on the 27, once again on the left hand side of the road.
Weather: Q. What will the weather
be like?
A. You can see the current weather on the
Home page, click on the temperature for a forecast
Shopping: Q. What is the shopping
like?
A. You can literally shop until you drop,
there are many small shopping areas, a designer Mall on the I4 Junction
68, the Florida Mall with many big name department stores on Sandlake (4
miles from Junction 68 I4), the Millenia Mall with Bloomingdales and Macy's
at I4 Junction 78 . For the real masochists the Prime Outlets at the northern
end of International Drive has hundreds of well known, brand name stores.
Transport: Q. Do we really need a
car, we don't like driving?
A. A car is essential, public transport
is hard to find outside of the main tourist areas. If you do not want to
drive contact us and we can arrange a car and driver for the duration of
your stay.
Mobile Phones: Q. Will my UK mobile
phone work?
A. Yes, cellular coverage is very good
but the mobile must be a Tri Band model and of course your provider must
set you up for international roaming.
Home Telephone: Q. Does the home
have a telephone?
A. Yes, the number will be included in
the pack sent to you 2 weeks before departure. Local calls are free but
long distance and international calls will require a telephone card. These
are available from stores and filling stations in the vicinity.
Internet access: Q. How can I access
the Internet?
A. The villa is a WiFi zone for high speed
internet, pre-order access with your booking or get it later from our Management
Company.
Extend my Booking: Q. How can I extend my holiday booking?
A. Log into "My Account" on the website with your email and booking reference,
click the "Add more days to my booking?" button where you can specify a new departure date. Once confirmed, this will re-calculate your remaining holiday balance which you would need to settle upon returning to the summary page.
Please note: You can only extend your booking before arrival.
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